On the other hand, frowning and being rude while interacting is considered impolite. It helps in building a good, positive network of business people.
We will also discuss business etiquette with respect to the established conventions of business-dealing and the various cultural expectations. In some parts of the world, starting the meeting with a straightforward discussion on business is considered rude, and there are certain places where discussing business while dining is considered inappropriate. Thanks to globalization, we cannot afford to be ignorant of the different cultures we live with.
Business Etiquette is a set of social, professional and cultural sensibilities that a person is expected to possess in order to be considered a well-informed business-person with proper business acumen. Business Etiquette focuses primarily on being polite in your interactions with people and paying them respect while dealing with them, the way you would expect them to.
This politeness and respect is not limited to meetings held in person only. In fact, these levels of mutual respect and the polite way of addressing people and dealing with them is extended to business emails, telephonic conversations and business letters too. Business Etiquette serves as an important tool to bridge gaps and develop a fast network of business-people who have a positive impression of your inter-personal skills and cultural sensitivity. However, it should be kept in mind that Business Etiquette varies from place to place. A set of etiquettes that may be held in high regard in one country might not necessarily be observed closely in another country, and in fact, could be viewed as strange or rude at times.
Most people mistake Business Etiquette as only a study of cultural differences and the ways in which inter-cultural barriers can be broken. However, the truth of the matter is that multiple cultures and their studies are only a part of Business Etiquette. Corporate culture has a distinct culture. It may not be necessarily an intercultural working place, and yet, there are many unwritten rules and codes of appropriateness that exist and are skillfully followed.
These norms are practiced and followed both, between and within companies. For example, employees drawing appreciation from their clients for choosing to dress up in formal wear at a meeting, even if there is no strict dress code. We create an impression about a person within few seconds of meeting him.
This sense of judging a person without knowing anything about him is an in-built quality. We always tend to respect our gut feeling and listen to our inner voice more than any rational explanation and this forms a foundational quality in all human beings. It will assist in putting your best foot forward so that the focus of the ensuing discussion will be more on the business topics rather than you looking out of place. Try to recall the first time you had met someone in a business meeting. It could be a job interview, or a chance to interact with people from the industry.
Download Try-it yourself sheet. You are given two pictures of two different people. You have to guess the following details about them, depending on the first impression, they made on you. You need not be accurate with your answers and do not think a lot before giving the answers.
Secrets of Japanese business etiquette – Venture Japan
The idea is to capture the way you will interpret their looks. Irrespective of whatever pre-conceived notions you might have had about both of them, I would like to mention that Richard loves to drive his Ford car to his bistro every morning and loves spending time with his customers while he cooks them piping-hot pizzas and pies. No prizes for guessing his hobby. How many, do you think will agree with me, if I were to tell you that the man in the picture above is actually Richard? Did you note, how important looks are, while creating the first impression?
A person does not know anything about you and does not have any idea on your qualities before meeting you. The first thing that he notices about you is the way you look. Organizational Behavior can vary greatly from company to company but it comes as a surprise to many people that organizational behavior can, and does vary, appreciably within a company too. Etiquettes will also vary from person to person depending on whom you are interacting with.
For example, the body language, correctness of speech, right selection of words, and clarity in presentation will vary when you talk to your boss, or your supervisor as compared to a colleague who is of the same level as you. You will feel even more relaxed when the person is a close friend. Similarly, you could easily skip a few steps in decorum when your friend invites you to your place. If your boss invites you for dinner, your etiquettes will be different.
Business Etiquettes do not necessarily address dressing sensibilities, interpersonal skills and good public speaking abilities. Although these qualities are needed, there are other qualities too that are equally important. A person on time is a dependable person. This is a general impression punctual people manage to effectively leave on the minds of many people. Someone who appreciates the value of his time will not appreciate waiting for others and others waiting for him.
A person should always be well informed and prepared to furnish information, in detail, on any topic related to his job and responsibility at any given time. This creates an impression of being a resourceful person. You need to be courteous to all the people you are interacting with, instead of limiting the courtesy to only those who you think deserve it. When you are working in an organization that has many talented and creative people in it, there is always a chance that ideas will clash with one another.
In that case, you need to tackle the opposing thought and not the person. There are times when your thought would be very clear on a particular topic but the choice of your words could send a mixed signal to the listeners.
A guide to Japan – etiquette, customs, clothing and more…
Many people end up being misquoted and misunderstood, due to lack of connection with the people listening to you. You should prepare your presentation thoroughly, beforehand and have a clear understanding of each word and the different ways it can be interpreted. Step in to clear any misconceptions people might have on a point. Companies, expect a lot from you. These expectations could be in the form of specific targets, which the company sets for you.
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However, that problem could well be your problem in the near future. So, try to participate in the problem-solving process.
That does not mean that you should splurge on the clothes you are supposed to wear. Your clothes should not draw too much attention towards themselves. Dress conservatively but professionally. Business dress code is often a question of common sense prevailing while deciding what to wear to the work place. However, cases of dressing disasters continue to occur, especially during the summers when you might find a colleague dressed up to work with a "day at the beach" hangover.
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The reason these eyebrow-raising errors in dress codes occur is that many companies, especially start-ups and small to medium-scale businesses, have relaxed norms to almost no norms on dress code. Even if there are dress code rules, at times, they are vague and ambiguous. In a meeting, you would not want the attention to shift from you and your presentation towards your clothes. That diverts the attention of the listeners and appears unprofessional. Avoid wearing white socks as they immediately draw notice towards themselves. They not only draw attention towards themselves but also look unprofessional.
There is always a risk of people associating the slogans and mottos on the t-shirts to be your personal points of view. Shoes, in a way, announce your arrival even before you interact with someone, so naturally, it draws a lot of attention. It is for this reason that your shoes should be always clean and polished.
So, dress accordingly. The general rule about informal business dressing is that it should be treated as formal clothing. If you are one of those who perspire profusely, use anti-sweat deodorants. Which one to use very much depends on context. The total number of Kanji is over 50,, although few, if any, native speakers know anywhere near this number.
Manners are very important amongst the Japanese. You should make sure you are aware of the basic rules.